Frequently Asked Questions

We pride ourselves on our flexibility and commitment to excellence in every aspect of our service.  

Do your prices include VAT?

WAFT Sports Ltd are not registered for VAT, so VAT is not chargeable.

What is the cost of delivery

Standard mainland UK delivery costs are £10 for orders up to £250 and free for orders over £250

For shipping goods to the Islands and outside of mainland UK, please contact us for an estimate at sales@waftsports.co.uk

What are your lead times?

Aluminium Superbats and Superballs are stock items and available for immediate despatch. 

Carbon Superbats are made to order usually in small batches.  Therefore depending on recent order levels, availability may be limited and despatch delayed until a new batch is produced.

Standard delivery is by courier and likely to take 1-3 working days from date of despatch.

 

What forms of payment do you accept?

We accept card payment, Apple Pay and direct bank transfer.

Why we ask for your telephone number?

We require a telephone number to provide to the courier in case they need to contact you regarding the delivery of your order. This helps ensure a smooth and timely delivery.  If you have any concerns about your telephone number being used for this purpose, please do not hesitate to contact us.

We may also use the provided telephone number to communicate any changes related to the collection of goods, ensuring efficient co-ordination and prompt updates.